Privacy Policy
Effective: September 22, 2026 · Last updated: October 27, 2026
This Privacy Policy explains how L.A. Fabrication, LLC (“NbOnes,” “we,” “us,” or “our”) handles personal information when you use the NbOnes app, website, web application, or customer support.
1. Information we collect
| Category | Examples | Purpose |
|---|---|---|
| Account and contact information | Name, email address, phone number, country or region, user ID, invite code, and verification status | Create, authenticate, maintain, and protect your account |
| Authentication and security information | Password hash, verification-code records, login tokens, two-step verification information, login time, IP address, device type, operating system, app version, request logs, and human-verification data | Secure access, operate the service, diagnose problems, and prevent abuse |
| Identity verification information | Legal name, document type and number, identity-document images, and a selfie with the identity document when verification is required | Identity verification, fraud prevention, transaction review, and legal compliance |
| Gift card submission information | Card category, country, face value or balance, physical or electronic type, card number or code, PIN, expiry information, security code, and card images | Review, verify, and complete the specific purchase transaction |
| Payout, wallet, and transaction information | Bank name, account name, account number, wallet balance, frozen amount, purchase amounts, order records, and withdrawal records | Provide wallet features, process approved payouts, prevent fraud, and maintain required transaction records |
| Photos and other user content | Gift card images, verification images, profile images, support messages, and support attachments | Review submissions, verify identity, manage profiles, and provide support |
| Usage and approximate region information | Feature interactions, account activity, and a coarse country or region that may be inferred from an IP address | Operate and secure the service, prevent abuse, and troubleshoot issues |
Camera and photo-library access are used only after you choose to take or select an image. Gift card images are uploaded when you submit an order. Selecting an image in Support sends it to the current Support conversation. Selecting a profile photo uploads and saves it as your profile image. NbOnes does not request access to contacts, microphone recordings, or precise device location for the gift card purchase service. We do not sell personal information.
2. How we use information
- Create, authenticate, secure, and manage accounts.
- Review and purchase eligible gift cards from users.
- Provide quotes, order tracking, wallet features, and approved payouts.
- Perform identity, payout, anti-fraud, and compliance checks.
- Provide support, investigate service issues, and communicate operational or policy notices.
- Protect NbOnes, our users, and others, and comply with legal obligations.
3. Sharing
We share information only as needed for the purposes described above, including with cloud-hosting and storage providers, identity-verification providers when enabled, payout channels, email or SMS providers, human-verification providers, support providers, app stores, professional advisers, and legally authorized authorities. We do not sell personal information or gift card codes to unrelated third parties.
We require third parties that receive personal information from us to provide the same or an equivalent level of protection as described in this Privacy Policy and required by applicable Apple App Store privacy guidelines. We limit the information shared to what is necessary for the relevant service and require appropriate confidentiality, security, and data-handling safeguards. Where a provider acts on our behalf, it may process that information only for the agreed purposes and in accordance with our instructions and applicable law.
4. International processing
Information may be processed outside your country or region where NbOnes or its service providers operate. Where required, we use reasonable safeguards for international transfers.
5. Retention and account deletion
We retain information while your account exists and for as long as needed to provide the service, resolve disputes, prevent fraud, and meet financial or legal obligations. Gift card codes and full card numbers are used for verification and settlement and are deleted when no longer required, including following successful account deletion, subject to legal obligations. Financial records such as order amounts and payout status may be retained where required by law. Identity documents and selfies are retained only as needed for verification, re-checks, fraud prevention, or legal compliance.
You can initiate permanent account deletion through Me > Delete account in the NbOnes app. We complete deletion within 7 business days after verifying account ownership and resolving any pending orders or withdrawals. We email confirmation to your registered email address when deletion is complete. If you registered with a phone number only, we will confirm a contact email during identity verification and use it for the completion notice. You may still initiate the request using the phone number associated with your account.
Account deletion includes associated personal data that we are not legally required to retain. Where retention is required by law, we retain only the necessary records for the applicable purpose and period. More information about requesting deletion is available on our account deletion page.
6. Security
We use safeguards including HTTPS in transit, access controls, restricted access to uploaded images, secure device storage for login tokens, and operational monitoring. No system can be guaranteed completely secure. Protect your credentials and contact us if you suspect unauthorized access.
7. Your choices and rights
Subject to applicable law, you may request access, correction, deletion, restriction, objection, or a copy of certain personal information through Support. We may need to verify your identity. Records that must be retained by law are excluded. You may also complain to your local data-protection authority.
8. Users under 18
The NbOnes gift card purchase service is only for users aged 18 or older. We do not knowingly create service accounts for minors. If we learn that an account belongs to a minor, we may close it and delete or restrict the associated information as required by law.
9. Local storage and tracking
The apps and web application use local or secure storage to maintain login state, cached service data, and security information. On iOS, we may keep an encrypted copy of a pending submission, including relevant card details, selected images and submission progress, on your device so you can resume an interrupted submission after signing in to the same account. NbOnes does not currently use third-party advertising SDKs or personal information for cross-company advertising tracking. If this changes, this Policy and the relevant app-store disclosures will be updated first.
10. Changes
We may update this Policy when our services, providers, or legal obligations change. We will publish the revised date and provide any additional notice required by law.
11. Operator and contact
L.A. Fabrication, LLC, 802 Short St Ste B, Kenner, LA 70062, United States. Privacy questions and requests may be sent to [email protected].